Phone & console repair

Repair requests for phones, consoles, controllers and upgrades.

Tell us the device, issue, and preferred time. Rizen checks availability and confirms the next step before you come in.

Collage of phone repair, console cleaning, controller repair, and storage upgrade work

Repair options

Common device repair requests.

Use these as a starting point for phones, consoles, controllers, and upgrades. If your issue is different, send it in the notes and we will check it manually.

Screen replacement

Cracked, black, flickering, or touch not responding.

Battery replacement

Fast draining, swelling, random shutdowns, or poor charging.

Charging port repair

Loose cable, slow charging, no charging, or port cleaning check.

Console cleaning

Dust cleaning, overheating checks, loud fan concerns, and maintenance requests.

Controller repair

Stick drift, button issues, charging problems, and general controller checks.

Storage upgrades

Console or device storage upgrade requests, setup help, and transfer guidance.

Software help

Reset help, stuck device, account/setup issues, update problems, or app support.

Water damage check

Inspection after liquid contact before the damage gets worse.

Diagnostic check

Not sure what is wrong? Start with a diagnosis request.

Request repair

Send a clear device repair request.

Timeslots are not automatically reserved. Rizen will confirm availability and price through WhatsApp.

Before you come in

Repair details stay confirmed.

Rizen confirms the part, expected timing, and price before the repair or upgrade starts.

Do I get an instant appointment?

No. You request a preferred timeslot and Rizen confirms manually through WhatsApp.

Can you quote without seeing the device?

For common repairs we can estimate, but final pricing depends on model, part availability, and inspection.

Should I back up first?

Yes, if possible. Back up important phone or console data before repair, upgrade, or software work.

What if the repair is urgent?

Send the request and mention urgency in the problem description.